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Privacy Statement

What does Regal Bank do with your personal information?

Recognition of Privacy

Our customers are considered the most important part of our business. We recognize your expectation for confidentiality and the security of your financial information. Protecting your privacy is an ongoing process and we will continue to review and strengthen security measures which are used to protect your information.

Employee Access to Information

Regal Bank recognizes the responsibilities associated with privileged information and the potential result of any violation of trust. It shall continue to be the policy of the Bank to hold each employee responsible for holding in strict confidence any and all bank related information to which they are exposed. Employee access to customer information is authorized for business purposes only and is based on the sensitivity of information and our employees' right to know. We educate our employees of the importance of confidentiality and customer privacy through standard operating procedures, the Bank's Code of Conduct and through periodic training classes. We take appropriate disciplinary action to enforce these responsibilities. Regal Bank will remain in full compliance with all regulations designed to protect the privacy rights of the public including but not limited to Privacy of Consumer Information, Fair Credit Reporting Act and The Right to Financial Privacy Act.

Information – Use and Sharing

During the new account process, Regal Bank collects, retains and uses nonpublic personal information about you for the purpose of serving your financial needs and the administering of your account relationship. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Regal Bank does not sell customer information to any outside parties.

In order to provide quality service to our customers, Regal Bank will periodically hire vendors and service companies to assist us in providing products and services. We may share certain customer information with these third parties to facilitate the offering, administration and delivery of these products under controlled circumstances designed to ensure and protect our customers' privacy. We require these third parties to comply with the same strict standards as the Bank regarding security and confidentiality of information. They are not permitted to release, sell or use, for their own purposes, any information which Regal Bank shares with them.

Regal Bank does exchange certain information about our customers with selected credit reporting agencies in accordance with standard bank industry practice. There may be occasions where Regal Bank is legally required to disclose information about customers, such as in cooperation with government agencies or federal agencies, in response to a subpoena, or to prevent a fraud. Regal Bank does not disclose any personal information to outside parties unless you, the customer, provide prior consent or as required by law.

Maintenance of Information

Regal Bank has established procedures to assure that your personal and financial information is accurate, current and complete in accordance with reasonable commercial standards. We will respond, in a timely manner, to any questions from you or requests to correct inaccurate information.

Information Protection

Regal Bank maintains security standards and procedures to prevent unauthorized access to confidential information about you. We update and test our technology to improve the protection of our information about you and to assure the integrity of our information.

Nonpublic Personal Information and Former Customers

We do not disclose nonpublic personal information about former customers, except as permitted by law.

Protecting Children's Privacy Online

From our website, we do not knowingly collect or use personal information from children under 13 years of age without obtaining verifiable consent from their parents or guardians. Should a child whom we know to be under 13 send personal information to us, we would only use that information to respond directly to that child, seek parental consent, or provide parental notice. We are not responsible for the data collection and use practices of nonaffiliated third parties to which our website may link.

Links to Other Sites

We are not responsible for the information collection practices of nonaffiliated links you click to from our web pages. We cannot guarantee how these third parties use cookies or whether they place on your computer cookies that may identify you personally. We urge you to review the privacy policies of each of the linked web sites you visit before you provide them with any personally identifiable information.

Disclosure of Privacy Principles to Customers

A copy of this policy statement is posted on our website at We also provide an annual notice of our privacy policy and a disclosure is provided when new accounts are opened. Customers who have specific questions regarding this policy may contact the Bank either in writing, or by telephone, during regular business hours. This policy may be revised from time to time and without notice, to reflect current practices.