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Head of the Hunt, a Springfield-based marketing firm, chose Regal Bank for its business banking needs from the day the company opened its doors more than three years ago.
"I'm a local business and I'm dealing with a local bank. I like that," said Karen Hunter, Owner of Head of the Hunt, which specializes in promotional products, ad specialties, printing, direct mail, graphic design, marketing and branding coordination.
Regal Bank checked off all the boxes that Hunter required of a bank including reasonable fees, availability, convenient locations and, above all else, personalized and exemplary customer service.
"I was once traveling on business in California and my debit card wouldn't go through. I called Regal Bank and, apparently, there was a transaction limit. They raised the limit and fixed it on the spot. I know I can call and they will always help me out," said Hunter.
In addition to a business checking account, Head of the Hunt also takes full advantage of Regal Bank's remote deposit service.
"I linked my personal account with my business checking account so I can cut a check to pay myself and put it right into my personal account through remote deposit—it's a fantastic convenience," Hunter added.
Regal Bank's personal attention and above-and-beyond customer service have also served Head of the Hunt well in the firm's community service efforts.
"I've participated in fundraising events for Aquinas Academy for nearly 20 years and Regal Bank has always supported our efforts—whether through donations of gift baskets or buying tables at galas," said Hunter.
Regal Bank also helps its business customers expand their connections throughout the professional community with networking events.
"I've attended an inspiring breakfast with Steve Forbes, a golf outing and other Regal Bank networking events. They provide wonderful opportunities to meet potential clients and cultivate a true sense of connection and community," Hunter added.
"We're proud to have Head of the Hunt as a commercial customer and feel personally invested in the firm's success— both professionally and philanthropically," said Thomas Lupo, President and Chief Executive Officer of Regal Bank.
In addition to business checking accounts and remote deposit, Regal Bank offers an array of commercial banking services, including financing and loans, savings products and online banking and bill paying.